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Resources
Training Videos
Privacy & Trust
- OPENMOVES GDPR PROGRAM
- Recording consent for your contacts
- Canadian Privacy Law
- Australian Privacy Principles
- EU-U.S. Privacy Shield
- Model Contract Clauses
Announcements
- ★ Featured Release
- ★ Maintenance and upgrade for September 13, 2017
- Upgrade February 14, 2017
- Upgrade July 5, 2017 - Mobile-only building blocks
- Upgrade February 15, 2017
- Upgrade January 18, 2017
Getting Started
- ★ Using the Outbox
- Getting Started - Introduction
- Getting started - Choosing a template
- Getting Started - Campaign Setup
- Getting started - Creating your campaign HTML content
- Getting started - Testing your campaign
Best Practices
Email Worksheets
Drag-and-Drop Editor
- ★ Managing images
- ★ Working with Containers & Dividers
- ★ Changing colors
- Supporting Mobile Optimisation
- Adding PayPal payment options to your campaigns
- Building blocks in new-style campaigns
Campaign Creation
- How can I create a campaign?
- How do I make a copy of a sent email campaign?
- Is it possible to create a template from a campaign I have created?
- What is a custom from address?
- About custom 'from' addresses
- What are the different types of email from-address on the Campaign Settings page?
Dynamic Content
Contacts
- Adjusting soft bounce settings
- Explaining contact opt-in types
- Viewing and editing a contact
- Creating and deleting contact data fields
- Creating Seed Lists
- Edit Address Book Settings & Suppress contacts
Data Segmentation
Survey and Forms
- Designing your survey - configuring a consent element
- Sharing as a link, social, embedded on website or as a Pop-over
- Choosing a survey template
- Designing your survey - an introduction
- Designing your survey - configuring layout elements
- Designing your survey - configuring text box, dropdown, multiple choice and checkbox elements
Automation and Triggers
- ★ Automated and Triggered Campaigns - An Overview
- Using exit conditions to remove contacts from a program
- Using quantity splits in programs
- Getting Started with the Program Builder
- How can I set a campaign as a "Triggered Campaign"?
- Activating and deactivating automated programs
Transactional Emails
Reporting
- ★ Understanding the campaign report overview
- More reports
- Using the 'Email hotspot' feature in reporting
- Using the 'Hard bounces' report
- View Google Analytics reporting within the application
- Using the 'Emails skipped' report
My Account
Products and Tools
- ★ How do I control what image and text is previewed when content is shared on Facebook?
- Enable images to display in various email clients
- Securing your account with two-factor authentication
- How can I integrate with Salesforce?
- How do I upload a document?
- Using Site and ROI Tracking and Setting up ROI Split testing markers
Scoring
Web Behaviour Tracking
Landing Pages
Editor Markup Cheat Sheet
- Defining default styles in your templates
- Markup for templates
- Marking up your campaign so EasyEditor can change the width
- Introduction to EasyEditor markup
- Marking up text and images in EasyEditor
- Marking up dropzones and elements
Integrations
SalesForce
- Deleting previously synchronized campaigns
- OpenMoves for Salesforce - Configuration
- BASIC Salesforce integration
- Upgrade: Package version 2.38
- OpenMoves for Salesforce - Email Campaigns
- OpenMoves for Salesforce - 'Leads' and 'Contacts'
Microsoft Dynamics
- What changes are made to Dynamics CRM?
- Microsoft Dynamics CRM - Marketing lists
- Microsoft Dynamics CRM - Contact and lead options
- Microsoft Dynamics CRM - Settings
- Microsoft Dynamics CRM - Frequently asked questions
- Microsoft Dynamics CRM - Email campaigns
Program Extensions
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