Personalizing your email

The Data fields option available on the ribbon (when you’re working on text) lets you insert personal information relating to each recipient within the body of the campaign, such as first name, company name, etc.

To use personalization, move your cursor to where you want the personalization to appear and click on the Data fields button on the ribbon.

This will produce a panel on the right-hand side showing a list of available fields to insert.

These include:

  • default contact data fields: email, first name, full name, gender, last name, last subscribed and postcode
  • created contact data fields: any contact data fields you have created for your account (e.g. date of birth, city, company name, etc.)
  • account data fields: sender address (the postal address given for the account) and a safe sender message (this includes the from address you're using for the campaign) 
  • Insight data fields: this is a more advanced option allowing you to insert appropriate Insight data against contacts or your account. For more on this type of data, please contact us.

Click the name of the contact data field you want to insert; this will insert a placeholder into your campaign that will be replaced with the personalised data for each recipient:

To see a sample of how your campaign will look, use the Preview option just above the ribbon.

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