Designing your survey - configuring a Likert scale element

A Likert scale is a psychometric scale commonly used in questionnaires, and is the most widely used scale in survey research. When responding to a Likert questionnaire item, respondents specify their level of agreement to a statement, for example:

  • Strongly disagree
  • Disagree
  • Neither agree nor disagree
  • Agree
  • Strongly agree

Click inside the Likert scale container so the green outline appears, then you can then add your question by following the Type question here instruction.

The Likert is preloaded with agreement statements. You can delete columns by clicking on the red cross button which appears when you mouse over them. When you do this, a green icon with arrows pointing in both directions also becomes available, allowing you to drag a column into a new position. You can also add columns by clicking on the green add button placed on the far right of the table. It is also possible to edit the statements by clicking inside the desired cell.

To add statements, follow the Click here to add a statement instruction. Your cursor position will be placed to the far left of the cell, ready for you to type your statement. As with the columns, click on the red cross button to delete rows and on the green add button to add them. Click inside the cell in order to add or edit statement text.

Edit Likert

Click on the Edit Likert button to edit your statements.

Importing statements and responses

You can either paste a list (one per line) or type your list directly into Manage Statements. For responses you can also choose from a predefined list.

Managing statements and responses

Select an item from a list, highlighting it in blue. You can then move this item within your list by changing the order using the green arrows to the right. You can delete items using the delete button positioned in between the arrows.

To add an item to your list, use the Add field below Manage Statements/Manage Responses. Type in the item, click Add, with the item then appearing at the bottom of your list. Click on the item and navigate as described above to move its position within the list.

Default selection

To select a default value for your Likert scale responses, click on the arrow to display your list and select the value you wish to have already selected as the default answer. Otherwise [None] is shown as your default selection, meaning no answer is selected as a default.

Finally click on Accept changes to load your settings into the Likert scale on your survey.

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