How do I trigger a campaign from a survey?

You can send an automatic triggered email to anyone who completes one of your online surveys. This enables you to follow up your surveys or competitions with targeted messages.

Select the Survey icon from the top menu bar.


The My Surveys screen will be displayed.


Click on the  Properties icon to display the Survey Settings screen as shown below.


Move down the settings screen to the option Send a campaign to users who complete the survey. This field defaults to (don't send anything).


Use the drop-down to select the campaign you want to send. Only campaigns which are set as Triggered will be displayed in this list.


When ready, click on the SAVE AND CLOSE button.

All recipients you complete your survey will now be sent this campaign automatically.

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