Can I filter my view of Contact activity?
The Contact Activity report details all your contact history for any individual in your contacts address book. The report shows which address books and segmentation queries an individual is in and which campaigns they have been sent, opened and clicked.
Select Reporting from the main navigation and then Contact Activity from the sub-menu that appears.
Enter the contact search criteria in the Search for a contact box, e.g. the email address and click on the magnifying glass. The campaigns for this contact are displayed.
The report automatically defaults to the last 30 days. You can filter your view for each contact you search for when viewing Contact Activity. Click on the Last sent campaigns link displayed underneath. The following drop down is displayed:
You can use the radio buttons to select pre-defined periods or enter a custom date range by entering your own dates.
When ready, click on the APPLY button and the screen will be refreshed with those activity records for the specified contact that meet the dates selected.
How do I use the Filter Report Function?
If you want to see data for specific contacts in a report, click Filter: Showing all in the top-right of the page. This filter gives you the following four options: Filter by address book Filter by segment Filter by split test variation Filter by ...
What is the "Page Views" report?
This report shows email activity on your website as subscribers click through from your email to your website. For this report to register you need to use our Page Tracking feature so that we can track this activity. Drilling down on this report will ...
What is the "Unique Click Through" report?
This report displays the unique number of users who clicked links in your email. Drilling down on this report will display all the email recipients who clicked a link in your email, the number of clicks and which links they clicked. You can filter ...
What is the "Soft Bounces" report?
This report shows the number of temporarily undeliverable email addresses. There are a number of reasons why an email will soft bounce but generally this is because of Server issues or mailbox full replies. How many times an email is allowed to ...
What is the "Unique Opens" report?
This report shows the number of emails tracked as being open. This is a worse case scenario as not all email clients or business email servers allow emails to be tracked. Drilling down on this report will display all the email recipients who opened ...