What is the "Unsubscribe Requests" report?
This report shows how many recipients have asked to be removed from your address book(s) by clicking on the unsubscribe link in your email.
This also includes those recipients who have reached their bounce threshold (as set under Contacts > Suppressed Contacts).
These addresses are automatically removed from your address book(s) so that they cannot be mailed in the future. This would apply even if these email addresses were included in a future upload to the same or different address books. They would be automatically excluded from the upload. A complete list of all addresses removed can be found under Suppressed Contacts.
Drilling down on this report will display all the email addresses which have been unsubscribed.
Clicking on the DISPLAY button will show a drop down. You can change the order the emails are displayed in by using the Sort By drop down. You can also change the number of emails you see on a page by using the Page Size drop down.
Clicking on the Export drop down allows you to export the Unsubscribers as CSV.
To return to Reporting overview screen, use the More Reports drop down and click Campaign overview. The More Reports drop down displays a menu from which you can select the report type as shown below.
What is the "Emails Sent" report?
The Emails sent report shows how many emails in total were sent for this particular campaign. Drilling down on this report will display all the email recipients who were sent this campaign. Clicking on the Export button will display a drop down ...
What is the "Page Views" report?
This report shows email activity on your website as subscribers click through from your email to your website. For this report to register you need to use our Page Tracking feature so that we can track this activity. Drilling down on this report will ...
What is the "Non Openers" report?
This report shows those recipients who have not opened your email. Drilling down on this report will display all the email recipients who did not open your email. Clicking on the DISPLAY button will show a drop down. You can change the order the ...
What is the "Soft Bounces" report?
This report shows the number of temporarily undeliverable email addresses. There are a number of reasons why an email will soft bounce but generally this is because of Server issues or mailbox full replies. How many times an email is allowed to ...
What is the "Unique Click Through" report?
This report displays the unique number of users who clicked links in your email. Drilling down on this report will display all the email recipients who clicked a link in your email, the number of clicks and which links they clicked. You can filter ...