Contacts
Delete and empty lists
Maintain an organized and clutter-free account. Good list management guarantees that your contacts are stored in the most fitting and relevant location, enhancing overall efficiency and data accuracy. Here’s a few ways to manage your lists: Delete a ...
Export a list
Back up valuable data, share information with your colleagues, or integrate with other software and services. Export a contact list Go to Audience > Lists. Select the list name that you want to export. This opens the list and displays the contacts ...
Copy an existing contact to a list
Search for an existing contact or contacts using their email address, mobile number, or domain name, and then copy them into a list. Copy a contact to a list To copy a contact to a list from the Single customer view: Go to Audience > Contacts. Find ...
Add an individual contact to a list
Input custom details yourself and add any additional information you need. Manually entering an individual contact is a time-efficient solution when dealing with a small number of additions, helping you to maintain an accurate and up-to-date contact ...
About the Data Watchdog
Import clean, reliable, and safe data. The Data Watchdog is a unique checkpoint that is on the lookout for any questionable or risky data. After all, we don't want anyone to be guilty of email abuse; it damages reputation and deliverability. That's ...
Add an individual contact to a program
Add a contact to a program quickly from the Single customer view. Add a contact to a program To add a contact to a program from the Single customer view: Go to Audience > Contacts . Find and select the contact you want to add to your program. On the ...
Export contacts
Before you start Things you need to know: Regulation compliance When a contact asks you for the information you hold on them, it's called a Subject Access Request (SAR). This export action enables you to more fully comply with this request. In order ...
Search for a contact
Before you start You can search for and filter the contacts in your account based on their full email address, mobile number, or parts of them. You can do this to: Find all the contacts from a particular company or domain name. Find contacts with ...
Delete a contact
Delete a contact quickly from the Customer view. Before you start Things you need to know: Deleting a contact moves the contact to the recycle bin for 30 days. After 30 days, all of their information held in contact data fields and Insight data is ...
Add and remove suppressions from a list
Contacts can choose to unsubscribe themselves from your lists if you provide them with this option through use of a preference centre, but sometimes you might want or need to suppress contacts from a list yourself. You can do this using a file ...
Suppress a contact
Use suppressions to temporarily, or permanently, stop certain contacts from receiving your email or SMS communications. You can spend a lot of time making sure the right people get the right messages, but it can be just as important to make sure that ...
Edit a contact
Update or edit a contact's details quickly in the Single customer view. Edit a contact's details Go to Audience > Contacts. Find and select the contact you want to edit. On the Single customer overview, select the Data fields tab. Edit any details ...
Upload multiple contacts
Upload contacts into a new or existing list using our contact importer. Before you start Things you need to know: You can only import Excel, CSV, TXT and ZIP file formats. Contacts can also be uploaded to your contact lists. Learn how in Create a ...
Add an individual contact
In this article, we only add an individual contact, but you can import many at the same time if you want. Learn more in Import multiple contacts. Add a contact To add a contact to your account: Go to Audience > Contacts. Expand the NEW CONTACT ...
Contact management basics
Add an individual contact Contacts are the people you want to send your content to. Upload multiple contacts Upload contacts into a new or existing list using our contact importer. Edit a contact Update or edit a contact's details quickly in the ...
How do I import contacts into an address book?
Upload contacts into a new or existing list using our contact importer. Before you start Things you need to know: You can only import Excel, CSV, TXT and ZIP file formats. Contacts can also be uploaded to your contact lists. Learn how in Create a ...
Creating Lists & Suppress contacts
Lists let you store and categorize various groups of contacts based on your different needs. Having a centralized and organized system for managing your contacts is essential. That's where lists come in. The flexibility of contact lists means you can ...
Creating and deleting contact data fields
As well as the personal details stored against your contacts, you can create new custom data fields to capture additional information. The more useful data you can collect on your contacts, the more you can usefully segment, target and personalize ...
Viewing and editing a contact
Update or edit a contact's details quickly in the Single customer view. Edit a contact's details Go to Audience > Contacts . Find and select the contact you want to edit. On the Single customer overview, select the Data fields tab. Edit any details ...