Getting Started
Using the campaign approval system
Summary Our managed user permissions system means you can permit a managed user to design, build and schedule a campaign and on completion trigger an approval process enabling you to authorise the send, or reject it with feedback for further ...
Forgot Password?
If you have forgotten your password, you can reset it by following these steps: Go to the login screen. Click the forgotten password link under the password box. In the popup that appears, enter the email address that you normally use to login. This ...
Use the email campaign outbox
Learn how to manage your email campaigns in the outbox. Overview The outbox is where you can find any campaigns that are currently sending, or scheduled campaigns that are waiting for their allotted time to be sent. Once all the sends for a campaign ...
Using the ReMail tool to resend a campaign to non-engaging subscribers
Summary Even once you've got an email into your contacts' inboxes, sometimes they just might not get round to reading it. That's where our ReMail tool comes in handy. ReMail enables you to automatically resend a campaign with a new subject line to ...
All about custom 'from' addresses (or CFAs)
The 'from' address of your campaign is the email address a recipient sees in their inbox when they receive your email. As a user of the platform, you automatically get given a generic 'from' address to use, which looks something like ...
Getting Started - Email reporting overview
Overview Email reporting gives you information about the performance of your sent campaigns. You can use this information to do the following: Identify trends in the performance of your campaigns Make sure that your campaigns are performing as you ...
Getting started - Adding contacts to your account
Contents Creating an address book Adding contacts to your address book » Add an individual contact » Creating a new contact data field » Add a list of contacts from an Excel or CSV file Summary Every email address you store in your ...
Getting started - Reviewing and sending your campaign
Your campaign is all written, you've set your subject line, and you've chosen who it gets sent to and when; so now time to review the whole thing before hitting the final send button. The last step of the campaign process shows you a summary of your ...
Getting started - Creating your campaign plain text content
Emails are sent as 'multi-part'. This means if a recipient is on a hand-held device such as a Blackberry or has blocked HTML, they will automatically be sent your plain text version. A plain text version of your email is important for a few reasons: ...
Getting started - Campaign send settings
Having created your campaign, and having got it exactly how you want it, you now need to select who'll receive it and when. This is the fourth step of the campaign creation process, Contacts. Who receives your campaign Once you've created some of ...
Getting started - Testing your campaign
Before sending out an email to your mailing list, it's important to test it thoroughly. Test sends A test send will send a copy of the email to your selected test email addresses, the subject line being prefixed with "Test: ". Tracking is not enabled ...
Getting started - Creating your campaign HTML content
Having chosen a suitable template and setup your campaign, you're now ready to create your campaign content. This is done using our drag and drop drag-and-drop editor tool. Have a go at: Clicking and editing the text in the email Dragging in new ...
Getting Started - Campaign Setup
Campaign setup is the first step of our five step campaign creation process. The five step campaign creation process You will now start our five step campaign creation process. Throughout this process you can see the name of the step, the name of the ...
Getting started - Choosing a template
The first step to creating a campaign is selecting which template to use. Templates form the basic layout of your email and we have over a hundred to choose from. When choosing your template, you want to consider the amount of content you're going to ...
Getting Started - Introduction
Welcome to our email marketing platform, it's great to have you on board. To login to your account, visit our Login and Support Page. You should bookmark this page for future use. The login and support page will also be your resource and guide on how ...